Collect customer reviews intelligently
Improve the customer experience while automatically generating more positive reviews.
Smart customer review management
Boost your visibility
When a customer leaves a great review via WhatsApp, we automatically encourage them to publish it on Google, strengthening your online presence.
Your 5-star review
Publish your review
Turn them into opportunities
Receive every negative review instantly on management’s WhatsApp and solve issues before the customer even leaves your establishment.
TABLE 14 ALERT
Raphael Smith
Rating: 2/5
The food was cold and took 40 minutes.
How Vatell boosts your establishment's reviews
SMART REVIEWS
Collect customer reviews effortlessly and in real time
An automated system that captures feedback at the ideal moment.
At the perfect time
Automatically send your feedback requests after payment, never intrusive, always at the right moment.
Where your customers are
WhatsApp, SMS, email, or in-store tablets, reach your customers where they prefer.
Autopilot
Set it up once and let reviews come in continuously, perfectly adapted to your establishment.
Automation active
Channel: WhatsApp
What did you enjoy?
Go straight to the heart of the experience
- 1
More than just a star
Go beyond a simple rating — understand exactly what guests liked and what they didn't.
- 2
Granular analysis
Capture feedback not just about the food, but about the staff, ambiance, cleanliness — whatever is important to you.
- 3
Silent retention
Happy guests promote. Unsatisfied guests vent to us instead of on TripAdvisor.
FAQs
Do you have more questions?
Fale com um especialista →Bring back your customers and increase your revenue
Without complexity, without depending on platforms. Launch your loyalty program in minutes and generate more revenue from the first weeks. Free trial, no commitment.