A simple CRM to know your customers better
Identify your best customers and bring them back more often. Centralize your customer data and use it to send the right offers at the right time.
How Vatell's CRM boosts your performance
1M+
customer profiles collected via loyalty program
30k+
customers identified via QR codes at the POS
+17%
visit increase through automated campaigns
Up to 218x
return on your targeted campaigns
Guest Intelligence
Live Updates
All useful information, in one place
Every purchase enriches your client base: Spend, visit frequency and preferences update automatically
Access important information: Easily find birthdays, habits and favorite products
Target the right customers: Filter your base to send the right offers at the right time
Gain visibility into your business
Estimate your revenue: Rely on your sales and customer habits to better predict your income
Identify where to act: Spot customers who aren't coming back and those with high potential
Fill your slow periods: Target the right customers to generate traffic during quiet hours
Estimated Sales (Next Month)
145 000 €
AOV Predict
64,20 €
Visit Factor
1.85x
Campaign ROI
Lapsed Recovery
4 250 € Revenue
Birthday Boost
Tracking...
Simple actions that truly bring customers back
Launch effective campaigns: Re-engage inactive customers or increase average spend with clear goals
Personalize your messages: Send offers tailored to each customer's habits
Measure what it brings in: Track visits and revenue generated by each campaign
Benefits of using Vatell's CRM at your Establishment
Know Your Customers Better
Build detailed guest profiles with visit history, preferences, and feedback so you can deliver experiences that feel personal every time.
Fill Tables During Slow Hour
Identify off-peak windows and trigger targeted offers that reliably boost revenue. Reduce downtime, and keep staff busy around the clock.
Increase Average Check Size
Use guest insights to recommend high-margin items, upsell combos, or personalized add-ons. See your AOV going up!
Ensure More Second Visits
Automatically stay in touch with guests after the first visit through timely messages, loyalty rewards, and personalized campaigns.
Simplify Reporting and Operations
No more switching between tools for data. Get visual, easy-to-understand reports on every initiative so you can make confident decisions.
Boost Team Productivity
Automate routine tasks like reminders, birthday and anniversary messages, freeing your staff to focus on delivering great hospitality.
Ready to Make Smarter Decisions?
Ce que disent nos clients
Own Data. Build Loyalty. Drive Growth.
PLATFORM
Campaigns
Stay connected with your new customers by sending them brand updates, offers, event invites.
Discover MORE
PLATFORM
Loyalty Program
Encourage your customers to interact with your brand by offering loyalty points, free items, and so on.
Discover MORE
PLATFORM
QR Codes
Create unlimited QR codes with various rewards to attract new consumers and collect real-time data.
Discover MORE